Welcome to Evercare Hospital Dhaka.
Accident & Emergency
Accident & Emergency Care at Evercare Hospital
Evercare Accident & Emergency Centre provides multidisciplinary emergency support 24 hours a day, 7 days a week with state-of-the-art facilities and expert trauma team, providing ventilator and life support equipped ambulances, stroke management, life support, cardiac support and trauma life support protocols with emergency and triage beds, and immediate access to diagnostic, medical and surgical specialties. Multiple Emergency Codes are followed within the hospital, denoting different emergency situations for efficient management.
The Centre is managed by UK-qualified Consultant, experienced in Emergency Medicine. The Centre has fifteen dedicated emergency beds, which includes three triage beds. In case of any emergency, one call at 10678 is enough to avail our emergency ambulance & emergency services.
Our fleet of ambulance is well-equipped and manned by trained emergency technicians and paramedics. We have multiple ICU ambulances with life support equipment including ventilators. We have a good number of emergency doctors, trained nurses & paramedics. At our emergency, we have all the lifesaving equipment, applicable for different types of patients. These comprehensive set up includes:
- Multiple ventilators
- Portable ventilators and NIV
- Multiple cardiac monitors
- Multiple defibrillators with external cardiac pacing
- Crash cart etc.
Our emergency has a dedicated procedure room, resuscitation room, body & eye washroom, and Covid dedicated isolated beds. We strictly follow standard infection control protocol & updated patient management protocols. Moreover, being near the international and domestic airports, we can commute with emergency patients’ to-and-fro very fast from the airport to the hospital premises at times of need.
Evercare Hospital Dhaka is also the official partner of Civil Aviation Authority of the Government of Bangladesh in Disaster Management Protocol; hence, we participate in regular Fire Drill Workshops.
Emergency Contact Numbers:
Hotline: 10678
Ambulance: 01714-090000
IMPORTANT POINTS ABOUT TESTS/PROCEDURES/SURGERIES, YOUR REPORTS & BILLING ENQUIRIES
- Tests/Investigations:
- To schedule a test/investigation, please call the relevant OPD front desks.
- Your lab investigation samples are to be deposited in the Sample Collection Room located in the hospital’s atrium, which is open on working days (Saturday-Thursday) from 7.00 am to 10:00 pm, and on Fridays and holidays from 7.00 am to 6.00 pm.
- Your investigation reports can be collected from Report Delivery Room by showing the receipt of payment. The hospital shall not be responsible for reports not collected within 30 days after the tests were done. Report Delivery Room is also located in the hospital’s atrium, and is open on working days (Saturday-Thursday) from 8.00 am to 8.30 pm, and on Fridays and holidays from 9.00 am to 5.00 pm.
- You will not be able to collect your investigation reports without your receipt of payment. If you have lost your receipt, you may collect a duplicate copy from our Billing Executives (Corporate Desk, Atrium – level 1).
- You can request duplicate copy of your investigation reports from the Report Delivery Room, inclusive of BDT 100 additional charge.
- Procedures & Surgeries:
- If you are interested in undergoing a procedure or surgery, please see our relevant Consultant first.
- To search for a Consultant, go to Find a Consultant page and for appointments, go to Make an Appointment
- In-patient Reports
- A Discharge Summary is provided to a patient upon his/her discharge from the hospital. A discharge summary is a summary of the events during hospitalization of the patient. It outlines the patient’s chief complaint, the diagnostic findings, the therapy administered and the patient’s response to it, and recommendations on discharge.
- To request for detailed in-patient medical reports or to make an insurance claim, refer to our Medical Report
For queries on charges, contact our Billing Department (IP Billing – level 1) or call/e-mail our Billing Concern:
Mr. Taslimur Rahman
AGM – Financial Operation,
Phone : +88-02-8431661-5; Ext-1353 (From 9 am to 5 pm –Except Holidays)
E-mail: taslimur.rahman@evercarebd.com
